Ballantyne Booth Privacy Policy

Effective November 5, 2026. This policy explains how Ballantyne Booth, LLC of Charlotte, North Carolina collects, uses and protects information when you visit www.ballantynebooth.com or contact us about photo booth or gaming event services.

Information we collect

Information you give us. When you submit an inquiry through our booking form, call us, or email us, we collect what you choose to share, such as your name, email address, phone number, event type, event date and location, and any notes about your event. If you contact us for a quote or booking, we may also collect business or organization details.

Information collected automatically. When you visit our site, our hosting provider and website tools may automatically record technical information such as your IP address, browser type, device type, operating system, pages viewed, referring page, and the date and time of your visit.

We do not knowingly collect sensitive personal information through this website, and we ask that you not include it in your inquiry.

How we use your information

We use the information we collect to:

Respond to inquiries and provide quotes, availability and bookings
Plan, deliver and follow up on photo booth and gaming events
Send you service-related messages, such as confirmations and reminders
Operate, secure and improve our website and services
Understand how visitors use our site
Comply with legal obligations and protect our rights

We send marketing emails or texts only if you have agreed to receive them, and you can opt out at any time.

Cookies and analytics

Our website uses cookies and similar technologies, which are small files stored on your device. Some are necessary for the site to work, and others may help us understand traffic and improve the site, for example through analytics tools or embedded content such as videos and fonts from third parties.

You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do. Our site does not respond to “Do Not Track” signals.

We do not sell your personal information. We share it only in these cases:

Service providers that help us run our business, such as website hosting, email, scheduling, payment processing and analytics providers. They may use your information only to perform services for us.
Legal and safety reasons, when we believe disclosure is required by law or needed to protect our rights, property or safety, or that of others.
Business transfers, if Ballantyne Booth, LLC is involved in a merger, sale or similar transaction.
With your consent, or at your direction.

Photos and videos taken at events

When guests use our photo booths at an event, we may capture photos, GIFs and videos. These are provided to the event host and guests, and we may use them for operating the booth, delivering digital copies and, with the host’s permission, showcasing our work. Hosts are responsible for letting their guests know that photos are being taken. If you appear in a photo or video and want it removed from our marketing materials, contact us and we will honor reasonable requests.

If guests enter a phone number or email address to receive their photos, we use it only to deliver those photos unless they tell us otherwise.

Retention and security

We keep personal information only as long as needed to provide our services, keep business and tax records, resolve disputes and meet legal requirements. We use reasonable administrative and technical safeguards to protect your information, but no website or electronic storage method is completely secure, and we cannot guarantee absolute security.

Your choices, your rights and children’s privacy

You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages, by contacting us below. Depending on where you live, you may have additional rights under your state’s privacy law, and we will respond to valid requests as the law requires. To unsubscribe from emails, use the link in any message we send.

Our website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy and contact us

We may update this policy from time to time. The effective date at the top shows when it was last changed, and continued use of the site means you accept the updated policy. Our site may link to other websites, and we are not responsible for their privacy practices.

Ballantyne Booth, LLC Charlotte, NC Phone: (704) 713-3325, Email: info@ballantynebooth.com, Website: www.ballantynebooth.com